Shipping/Returns

When will my order be shipped?

We post orders within 5 working days of the purchase date.


How long will it take to receive my order?

Orders within the UK and Europe are estimated to take 3-5 business days to arrive.

International orders are estimated to take 2-4 weeks to arrive, although most arrive before this time.

All packages are sent first class via Royal Mail and unfortunately do not include tracking information.

Please note, Ashco Studio is not responsible for any import taxes, customs duties or fees imposed by their country's laws and regulations.


Returns and Exchanges

If you are unhappy about an order or would like to return an item, please contact alaina@ashcostudio.com within 21 days of receipt.

If you have changed your mind and would like to return an item to us, we do not refund shipping and you are responsible for the return postage cost. Items must be in a saleable condition to be eligible for a refund.

If you have any questions or concerns about your order please contact alaina@ashcostudio.com


Wholesale

If you are interested in stocking our products we'd love to hear from you! Send us an email via alaina@ashcostudio.com or alternatively fill out our Contact Form